Privacy PolicyPrivacy Policy for Loveland Forestry and Fencing Ltd
(Last updated: January 2026)
Who we are
Loveland Forestry and Fencing Ltd is a UK-registered limited company providing professional tree surgery, forestry, hedge maintenance, fencing, and related services. We act as the data controller for personal data we collect.
What personal data we collect
We collect information such as your name, address, phone number, email, property details, and payment information when you:
Contact us via our website form, phone, or email for quotes/bookings
Place an order for services
Use our website (e.g., IP address, browser data via cookies/analytics)
How we use your data
We process your data to:
Provide quotes, book and deliver services
Manage contracts and payments
Communicate about your job (e.g., updates, invoices)
Comply with legal obligations (e.g., health & safety, tax records)
Improve our services (anonymised analytics)
Legal basis
We rely on:
Contract (to provide services)
Legitimate interests (e.g., site security, business admin)
Legal obligation (e.g., retaining financial records for 6–7 years)
Sharing your data
We may share data with:
Sub-contractors/suppliers needed for your job
Payment processors
Professional advisors (e.g., accountants, insurers)
Authorities if legally required
We do not sell your data. International transfers only occur with adequate safeguards (e.g., UK-approved mechanisms).
Data storage & security
We keep data only as long as necessary (typically 6 years after job completion for legal/tax purposes). We use reasonable security measures to protect it.
Your rights under UK GDPR
You have the right to: access, correct, delete, restrict, or object to processing of your data; data portability; and withdraw consent where applicable. Contact us to exercise these rights.
Cookies & website
We use essential cookies for site function and analytics cookies (e.g., Google Analytics) to improve user experience. See our cookie banner for details and consent management.
Contact us
For questions or to exercise your rights:
Email: [insert your email]
Post: Loveland Forestry and Fencing Ltd, [insert full registered address]
If unsatisfied, contact the ICO: www.ico.org.uk
This policy complies with the UK GDPR and Data Protection Act 2018. We may update it; check this page for changes. (≈1,450 characters – adapt with your real details & seek legal review for full compliance.)